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Outage in Zipwhip

Call Failures to Subset of Twilio Numbers in Denmark

Resolved Minor
February 08, 2026 - Started about 1 month ago - Lasted about 15 hours
Official incident page

Incident Report

We are observing a subset of call failures from a subset of Twilio numbers in Denmark. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/09/2026 10:33AM

The issue affecting call failures from a subset of Twilio numbers in Denmark has been resolved, and the service is functioning normally at this time.

MONITORING about 1 month ago - at 02/09/2026 08:44AM

We have started seeing recovery on calls to a subset of Twilio numbers in Denmark. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/09/2026 02:50AM

We are continuing to observe call failures to a subset of Twilio numbers in Denmark. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours, or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/08/2026 10:50PM

We are continuing to observe call failures from a subset of Twilio numbers in Denmark. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours, or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/08/2026 08:58PM

We continue observing a subset of call failures from a subset of Twilio numbers in Denmark. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours, or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/08/2026 07:55PM

We are observing a subset of call failures from a subset of Twilio numbers in Denmark. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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