Outage in Zipwhip

SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines

Minor

April 03, 2026 - Started about 2 hours ago
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )

IDENTIFIED 15 minutes ago - at 04/03/2026 10:54PM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 1 hour ago - at 04/03/2026 09:42PM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 2 hours ago - at 04/03/2026 09:26PM

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