Outage in Zipwhip

SMS Delivery Delays from Twilio to Mir Telecom and Tattelecom Russia

Resolved Minor

April 06, 2026 - Started about 16 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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Latest Updates ( sorted recent to last )

RESOLVED about 14 hours ago - at 04/06/2026 10:16PM

The incident has been resolved and SMS delivery from Twilio to Mir Telecom and Tattelecom network subscribers in Russia is operating normally.

MONITORING about 16 hours ago - at 04/06/2026 08:52PM

We are observing recovery in SMS delivery delays when sending messages to Mir Telecom & Tattelecom in Russia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 16 hours ago - at 04/06/2026 08:43PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Mir Telecom and Tattelecom network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 04/06/2026 08:29PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Mir Telecom and Tattelecom network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 04/06/2026 08:26PM

Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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