Outage in Zipwhip

SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Brazil

Resolved Minor

April 12, 2026 - Started about 6 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED about 5 hours ago - at 04/12/2026 03:22PM

The incident has been resolved and SMS delivery between a subset of Twilio Short Codes and Long Codes and affected networks in Brazil is operating normally.

INVESTIGATING about 6 hours ago - at 04/12/2026 02:48PM

Latest Zipwhip outages

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SMS Delivery Delays from Twilio to Datora Brazil - 1 day ago

On Call Engineers are Investigating - 2 days ago

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