Outage in Zipwhip

SMS Delivery Failures from Twilio to Multiple Networks in India

Resolved Minor

June 16, 2026 - Started about 15 hours ago - Lasted about 8 hours
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in India when using pre-registered sender IDs. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED about 7 hours ago - at 06/16/2026 07:01PM

The incident has been resolved and SMS delivery from network subscribers to Twilio India is operating normally.

IDENTIFIED about 10 hours ago - at 06/16/2026 04:24PM

Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IDENTIFIED about 12 hours ago - at 06/16/2026 02:23PM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 13 hours ago - at 06/16/2026 01:14PM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 14 hours ago - at 06/16/2026 12:55PM

Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 06/16/2026 11:50AM

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