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Outage in Zipwhip

Whatsapp Media Message Delivery Errors

Resolved Minor
June 16, 2026 - Started about 10 hours ago - Lasted about 4 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 06/16/2026 08:06PM

The issue affecting WhatsApp media message delivery has been resolved and it is operating normally at this time.

MONITORING about 8 hours ago - at 06/16/2026 06:17PM

The issue affecting WhatsApp media message delivery has shown improvement, we will keep monitoring for 2 hours.

INVESTIGATING about 9 hours ago - at 06/16/2026 05:56PM

We are aware of elevated error rates affecting WhatsApp media message delivery. Customers may still experience failures when sending media messages. Our team is actively investigating the root cause. We will provide another update as soon as more information becomes available.

INVESTIGATING about 10 hours ago - at 06/16/2026 04:50PM

We are aware of elevated error rates affecting WhatsApp media message delivery. Customers may experience failures when sending media messages. Our team is actively investigating the root cause. We will provide another update as soon as more information becomes available.

INVESTIGATING about 10 hours ago - at 06/16/2026 04:42PM

Our monitoring systems have detected a potential issue with WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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