Outage in Zipwhip
Voice Insights Returning Inaccurate Metrics
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue with Voice Insights displaying skewed metrics in the Twilio Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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Latest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 08/26/2026 11:44PM
Twilio Voice Insights Metrics page in Console was degraded between 08/24/2026 and 08/26/2026. During this period of time customers may have experienced skewed graphs when viewing the Client Call Metrics graphs. The issue has now been resolved.
INVESTIGATING
about 18 hours ago - at 08/26/2026 11:25PM
Our monitoring systems have detected a potential issue with Voice Insights displaying skewed metrics in the Twilio Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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