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Outage in Zipwhip

Voice Call Failures and Post Dial Delay from a Subset of Twilio Phone Numbers to United Kingdom

Minor
August 27, 2026 - Started about 6 hours ago
Official incident page

Incident Report

Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 2 hours ago - at 08/27/2026 03:34PM

Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IDENTIFIED about 4 hours ago - at 08/27/2026 01:34PM

Twilio customers may be experiencing voice call post dial delay and failures from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 5 hours ago - at 08/27/2026 12:28PM

Twilio customers may be experiencing voice call post dial delay and call failures from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 6 hours ago - at 08/27/2026 11:43AM

Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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