Outage in Zipwhip
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil
Resolved MinorIncident Report
Summary AI Generated
Zipwhip experienced a 7.9-hour minor incident where voice calls from a subset of Twilio phone numbers to network subscribers in Brazil suffered post-dial delays. The issue was investigated and a recovery was observed before being confirmed resolved, with calls returning to normal operation.
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/25/2026 10:49PM
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil are operating normally.
MONITORING
1 day ago - at 09/25/2026 09:07PM
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
1 day ago - at 09/25/2026 09:03PM
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 09/25/2026 06:12PM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 09/25/2026 04:07PM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 09/25/2026 03:01PM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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