Outage in Zoho

Upcoming Emergency Maintenance Notification – US Data Center

Resolved Minor

January 12, 2025 - Started 9 days ago - Lasted about 5 hours

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Outage Details

Dear Valued Customers, We are writing to inform you of an upcoming scheduled maintenance to address a recent network issue in our US Primary Data Center. Earlier today, some customers experienced service interruptions due to a network-related issue. Our technical teams have promptly resolved the situation, and all affected systems have been restored to normal operation. To prevent any recurrence of this issue, we will be conducting planned maintenance, which includes a reboot of a critical network device. Maintenance Window: Date: January 11, 2025 Time: 4:30 PM to 8:30 PM PST Impact: During this maintenance window, you may experience a brief interruption in service. To minimize any disruption, we will temporarily reroute traffic to the US3 region. Our Commitment: We are actively monitoring the situation and will take all necessary steps to minimize any impact. Our team is dedicated to ensuring a seamless experience for you during this maintenance. We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance the reliability of our services. If you have any questions or concerns, please don’t hesitate to reach out to our support team.

Components affected

Zoho Sheet Zoho Writer Zoho Sign Zoho Analytics Zoho Cliq Zoho Recruit Zoho Docs Zoho PageSense Zoho Social Zoho Creator Zoho Sprints Zoho Flow Zoho CRM Zoho Catalyst Zoho Payroll Zoho Customer Analytics Zoho Phonebridge Zoho Bigin Zoho Calendar Zoho Checkout Zoho Gadgets Zoho One Zoho Projects Zoho Qntrl Zoho Desk Zoho Mail Zoho Commerce Zoho WorkDrive Zoho DataPrep Zoho Bookings Zoho Meeting Zoho GST Zoho Forms Zoho Trainer Central Zoho CRM Plus Zoho Voice Zoho Assist Zoho Vault Zoho ShowTime Zoho Command Center Zoho Campaigns Zoho SalesIQ Zoho Contracts Zoho Sites Zoho Inventory Zoho Connect Zoho Show Zoho Books Zoho Invoice Zoho People Zoho Notebook Zoho Survey Zoho Expense Zoho WMS Zoho Marketing Plus Zoho Zepto Mail Zoho WSS Zoho Workerly Zoho Zia Skills Platform Zoho Search Zoho Bugtracker

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