Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Zoho Outage History

Every past Zoho outage tracked by IsDown, with detection times, duration, and resolution details.

There were 620 Zoho outages since October 2022. The 160 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major May 5, 2026

May 2026: "Zoho Analytics-Download" is Down

Detected May 5, 2026 7:54 AM EDT · Resolved May 5, 2026 7:58 AM EDT · Duration 4 minutes

Zoho Analytics experienced a major service disruption affecting the download functionality. The outage prevented users from downloading reports and data from the Analytics platform. The issue was resolved after 4 minutes of downtime.

Major May 2, 2026

May 2026: Component "Zoho Phonebridge" and a few other components are Down

Detected May 2, 2026 6:29 PM EDT · Resolved May 2, 2026 6:36 PM EDT · Duration 7 minutes

Zoho experienced a major service incident where Zoho Phonebridge and Zoho Tables components went down, affecting users' ability to access these services. The outage lasted for 7 minutes before services were restored. Both telephony bridge functionality and table management capabilities were impacted during this brief but significant disruption.

Major May 2, 2026

May 2026: "Zoho Sigma" is Down

Detected May 2, 2026 5:48 PM EDT · Resolved May 2, 2026 5:56 PM EDT · Duration 8 minutes

Zoho Sigma experienced a major service outage that lasted 8 minutes. The service was completely down during this period, preventing users from accessing the platform. The incident was resolved after 8 minutes of downtime.

Major April 26, 2026

April 2026: "Zoho DataPrep" is Down

Detected Apr 26, 2026 8:11 AM EDT · Resolved Apr 26, 2026 8:22 AM EDT · Duration 12 minutes

Zoho DataPrep experienced a major service outage that lasted 12 minutes. The entire DataPrep service was unavailable during this period, preventing users from accessing data preparation and processing functionality. The service was restored after 12 minutes of downtime.

Major April 26, 2026

April 2026: "Zoho Mail-SMTP" is Down

Detected Apr 26, 2026 6:57 AM EDT · Resolved Apr 26, 2026 7:02 AM EDT · Duration 5 minutes

Zoho Mail's SMTP service experienced a major outage that lasted 5 minutes. The incident affected users' ability to send emails through Zoho Mail's SMTP functionality. The service was restored after a brief 5-minute disruption.

Major April 21, 2026

April 2026: Component "Zoho One" and a few other components are Down

Detected Apr 21, 2026 10:47 AM EDT · Resolved Apr 21, 2026 11:08 AM EDT · Duration 22 minutes

Zoho experienced a major outage affecting Zoho CRM and Zoho One components for 22 minutes. Users reported that Zoho CRM was inaccessible and only displayed loading icons across multiple office locations in Minnesota. The service has been restored.

Major April 16, 2026

April 2026: "Zoho Analytics-Download" is Down

Detected Apr 16, 2026 11:36 AM EDT · Resolved Apr 16, 2026 11:42 AM EDT · Duration 6 minutes

Zoho Analytics experienced a major service disruption affecting the download functionality. The outage prevented users from downloading reports and data from the Analytics platform. The issue was resolved after 6 minutes of downtime.

Major April 15, 2026

April 2026: "Customer Analytics" is Down

Detected Apr 15, 2026 9:04 PM EDT · Resolved Apr 16, 2026 1:08 AM EDT · Duration about 4 hours

Zoho's Customer Analytics service experienced a major outage lasting 4.1 hours. The service was completely down during this period, preventing users from accessing customer analytics functionality. The incident has been resolved and the service restored.

Major April 15, 2026

April 2026: "Customer Analytics" is Down

Detected Apr 15, 2026 4:48 PM EDT · Resolved Apr 15, 2026 5:16 PM EDT · Duration 27 minutes

Zoho's Customer Analytics service experienced a major outage that lasted 27 minutes. The service was completely down during this period, preventing users from accessing customer analytics functionality. The incident has been resolved and the service is now operational.

Major April 15, 2026

April 2026: "Customer Analytics" is Down

Detected Apr 15, 2026 3:34 PM EDT · Resolved Apr 15, 2026 4:39 PM EDT · Duration about 1 hour

Zoho experienced a major outage affecting their Customer Analytics service for 1.1 hours. Users also reported that Zoho email was not accessible during this incident. The service has since been restored.