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Zoho Outage History

Every past Zoho outage tracked by IsDown, with detection times, duration, and resolution details.

There were 622 Zoho outages since October 2022. The 157 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major May 30, 2026

May 2026: "Zoho Teaminbox" is Down

Detected May 30, 2026 1:43 AM EDT · Resolved May 30, 2026 3:29 AM EDT · Duration about 2 hours

Zoho Teaminbox experienced a major service outage that lasted 1.8 hours. The service was completely down during this period, preventing users from accessing team email management functionality. The incident has been resolved and service has been restored.

Major May 29, 2026

May 2026: "US Zoho Mail" is Down

Detected May 29, 2026 10:00 AM EDT · Resolved May 29, 2026 12:08 PM EDT · Duration about 2 hours

Zoho Mail experienced a major outage lasting 2.1 hours that prevented users from accessing their email accounts and related services like Zoho CRM. Users reported complete loss of email services with error messages indicating the service was temporarily unavailable, causing significant business disruptions. The engineering team resolved the issue after working to restore the service.

Major May 5, 2026

May 2026: "Zoho Analytics-Download" is Down

Detected May 5, 2026 7:54 AM EDT · Resolved May 5, 2026 7:58 AM EDT · Duration 4 minutes

Zoho Analytics experienced a major service disruption affecting the download functionality. The outage prevented users from downloading reports and data from the Analytics platform. The issue was resolved after 4 minutes of downtime.

Major May 2, 2026

May 2026: Component "Zoho Phonebridge" and a few other components are Down

Detected May 2, 2026 6:29 PM EDT · Resolved May 2, 2026 6:36 PM EDT · Duration 7 minutes

Zoho experienced a major service incident where Zoho Phonebridge and Zoho Tables components went down, affecting users' ability to access these services. The outage lasted for 7 minutes before services were restored. Both telephony bridge functionality and table management capabilities were impacted during this brief but significant disruption.

Major May 2, 2026

May 2026: "Zoho Sigma" is Down

Detected May 2, 2026 5:48 PM EDT · Resolved May 2, 2026 5:56 PM EDT · Duration 8 minutes

Zoho Sigma experienced a major service outage that lasted 8 minutes. The service was completely down during this period, preventing users from accessing the platform. The incident was resolved after 8 minutes of downtime.

Major April 26, 2026

April 2026: "Zoho DataPrep" is Down

Detected Apr 26, 2026 8:11 AM EDT · Resolved Apr 26, 2026 8:22 AM EDT · Duration 12 minutes

Zoho DataPrep experienced a major service outage that lasted 12 minutes. The entire DataPrep service was unavailable during this period, preventing users from accessing data preparation and processing functionality. The service was restored after 12 minutes of downtime.

Major April 26, 2026

April 2026: "Zoho Mail-SMTP" is Down

Detected Apr 26, 2026 6:57 AM EDT · Resolved Apr 26, 2026 7:02 AM EDT · Duration 5 minutes

Zoho Mail's SMTP service experienced a major outage that lasted 5 minutes. The incident affected users' ability to send emails through Zoho Mail's SMTP functionality. The service was restored after a brief 5-minute disruption.

Major April 21, 2026

April 2026: Component "Zoho One" and a few other components are Down

Detected Apr 21, 2026 10:47 AM EDT · Resolved Apr 21, 2026 11:08 AM EDT · Duration 22 minutes

Zoho experienced a major outage affecting Zoho CRM and Zoho One components for 22 minutes. Users reported that Zoho CRM was inaccessible and only displayed loading icons across multiple office locations in Minnesota. The service has been restored.

Major April 16, 2026

April 2026: "Zoho Analytics-Download" is Down

Detected Apr 16, 2026 11:36 AM EDT · Resolved Apr 16, 2026 11:42 AM EDT · Duration 6 minutes

Zoho Analytics experienced a major service disruption affecting the download functionality. The outage prevented users from downloading reports and data from the Analytics platform. The issue was resolved after 6 minutes of downtime.

Major April 15, 2026

April 2026: "Customer Analytics" is Down

Detected Apr 15, 2026 9:04 PM EDT · Resolved Apr 16, 2026 1:08 AM EDT · Duration about 4 hours

Zoho's Customer Analytics service experienced a major outage lasting 4.1 hours. The service was completely down during this period, preventing users from accessing customer analytics functionality. The incident has been resolved and the service restored.