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Outage in Zomentum

Degraded Performance – Integrations, Automations, and Email Notifications

Resolved Minor
March 11, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a higher-than-usual number of reports related to the following areas of the platform: -PSA Integrations: Some users may notice delays or interruptions in data syncing with PSA integrations such as Halo, Autotask, and ConnectWise. -Automations: Certain automation workflows may not be triggering as expected. -Email Notifications: Email notifications for events such as document opens or status updates may not be sent or may be delayed. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. We will continue to share updates on this page as we learn more.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 03/11/2026 05:40PM

The issue impacting PSA integrations , automation triggers, and certain email notifications has now been fully resolved.

Our engineering team identified the root cause and implemented a fix to restore normal platform functionality.

We will continue to monitor the system to ensure stability.

IDENTIFIED 3 days ago - at 03/11/2026 04:57PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 03/11/2026 04:55PM

We are currently experiencing a higher-than-usual number of reports related to the following areas of the platform:

-PSA Integrations: Some users may notice delays or interruptions in data syncing with PSA integrations such as Halo, Autotask, and ConnectWise.

-Automations: Certain automation workflows may not be triggering as expected.

-Email Notifications: Email notifications for events such as document opens or status updates may not be sent or may be delayed.

Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. We will continue to share updates on this page as we learn more.

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