Outage in Zoom Virtual Agent
Service degradation with Hebrew offline transcription for ZRA and Zoom Phone
Resolved MinorIncident Report
We are investigating the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/27/2026 10:22AM
This incident has been resolved and the affected services have been restored.
MONITORING
2 months ago - at 02/27/2026 08:02AM
The service degradation affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
IDENTIFIED
2 months ago - at 02/27/2026 05:35AM
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.
Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
IDENTIFIED
2 months ago - at 02/27/2026 03:35AM
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.
Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
IDENTIFIED
2 months ago - at 02/27/2026 01:35AM
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.
Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
IDENTIFIED
2 months ago - at 02/26/2026 11:52PM
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.
Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
IDENTIFIED
2 months ago - at 02/26/2026 09:43PM
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.
Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
IDENTIFIED
2 months ago - at 02/26/2026 07:22PM
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
IDENTIFIED
2 months ago - at 02/26/2026 05:57PM
We continue to identify the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.
Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
IDENTIFIED
2 months ago - at 02/26/2026 05:51PM
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.
Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
INVESTIGATING
2 months ago - at 02/26/2026 04:42PM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 02/26/2026 04:20PM
We are investigating the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
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