Outage in Zoom Virtual Agent
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation
Resolved MinorIncident Report
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File service/Whiteboard services
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 02/27/2026 05:24PM
This incident has been resolved and the affected services have been restored.
MONITORING
10 days ago - at 02/27/2026 04:04PM
The issue that was causing search delays for customers across Zoom Docs, Zoom Hub, Zmail, File Service, Whiteboard Services, Zoom Marketplace, Shared Notes, Zoom Rooms, and Zoom Workspace Reservation has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
INVESTIGATING
10 days ago - at 02/27/2026 03:39PM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation
Our team continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
INVESTIGATING
11 days ago - at 02/27/2026 11:35AM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation
Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
INVESTIGATING
11 days ago - at 02/27/2026 07:47AM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation
Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
INVESTIGATING
11 days ago - at 02/27/2026 03:41AM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation
Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
INVESTIGATING
11 days ago - at 02/27/2026 01:29AM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation
Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
INVESTIGATING
11 days ago - at 02/26/2026 11:54PM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation
Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
INVESTIGATING
11 days ago - at 02/26/2026 10:04PM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
11 days ago - at 02/26/2026 08:43PM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes
Our team continues to diligently work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
11 days ago - at 02/26/2026 06:26PM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
11 days ago - at 02/26/2026 06:17PM
We are continuing to investigate this issue.
INVESTIGATING
11 days ago - at 02/26/2026 05:28PM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File service/Whiteboard services
Our team continue to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
11 days ago - at 02/26/2026 05:20PM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File service/Whiteboard services
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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