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Outage in Zoom Virtual Agent

Service Degradation Affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature.

Resolved Minor
April 16, 2026 - Started 3 days ago - Lasted about 5 hours
Official incident page

Incident Report

We have identified an issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 04/16/2026 08:54PM

This incident has been resolved.

MONITORING 3 days ago - at 04/16/2026 08:40PM

The issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

IDENTIFIED 3 days ago - at 04/16/2026 07:41PM

Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

IDENTIFIED 3 days ago - at 04/16/2026 06:41PM

Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

IDENTIFIED 3 days ago - at 04/16/2026 05:44PM

Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

IDENTIFIED 3 days ago - at 04/16/2026 04:24PM

We have identified an issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

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