Outage in Zoom Virtual Agent
Service Degradation Affecting Zoom Healthcare Integration services in US Region
Resolved MinorIncident Report
Summary AI Generated
Zoom Virtual Agent experienced a approximately 1-hour service degradation in the US region that prevented users from syncing appointments with Zoom Healthcare Integration. The root cause was identified and resolved in coordination with a vendor. Affected services were fully restored and confirmed resolved on July 8, 2026.
We have successfully identified the root cause affecting users' ability to sync appointments with Zoom Healthcare Integration in US region.
We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made.
Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/08/2026 04:03PM
This incident has been resolved and the affected services have been restored.
MONITORING
9 days ago - at 07/08/2026 03:52PM
The issue affecting users' ability to sync appointments with Zoom Healthcare Integration in US region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
IDENTIFIED
9 days ago - at 07/08/2026 03:02PM
We have successfully identified the root cause affecting users' ability to sync appointments with Zoom Healthcare Integration in US region.
We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made.
Thank you for your patience.
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