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Outage in Zoom

A subset of Cisco Telepresence devices lost registration to Zoom Phone

Resolved Minor
May 23, 2022 - Started over 4 years ago - Lasted less than a minute
Official incident page

Incident Report

During regular planned maintenance of the Zoom Phone backend, an unforseen bug caused some Cisco Telepresence devices to lose their registration to the Zoom Phone services. This bug has been identified and resolved. The impacted devices are unable to automatically re-register to the Zoom Phone backend and will require to be rebooted to restore functionality.

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IDENTIFIED over 4 years ago - at 05/23/2022 08:42AM

During regular planned maintenance of the Zoom Phone backend, an unforseen bug caused some Cisco Telepresence devices to lose their registration to the Zoom Phone services. This bug has been identified and resolved. The impacted devices are unable to automatically re-register to the Zoom Phone backend and will require to be rebooted to restore functionality.

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