Outage in Zoom

Cloud Recording Processing Delays in Canada

Resolved Minor

November 18, 2022 - Started over 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have detected an issue with cloud recording service, impacting a subset of users in Canada. We are currently investigating and will provide updates as we have them.

Components affected

Zoom Cloud Recording

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 11/18/2022 10:40PM

This incident has been resolved.

MONITORING over 3 years ago - at 11/18/2022 10:31PM

We have resolved the issue causing the degraded cloud recording performance. We will continue to monitor and provide updates as we have them.

IDENTIFIED over 3 years ago - at 11/18/2022 10:16PM

We have identified the issue causing the degraded cloud recording performance. We will continue to provide updates as we have them.

INVESTIGATING over 3 years ago - at 11/18/2022 09:56PM

We are continuing to investigate this issue which is also impacting Australian customers. We will provide updates as we have them.

INVESTIGATING over 3 years ago - at 11/18/2022 09:34PM

We are continuing to investigate this issue and will provide updates as we have them.

INVESTIGATING over 3 years ago - at 11/18/2022 09:17PM

We are continuing to investigate this issue and will provide updates as we have them.

INVESTIGATING over 3 years ago - at 11/18/2022 08:59PM

We have detected an issue with cloud recording service, impacting a subset of users in Canada. We are currently investigating and will provide updates as we have them.

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