Outage in Zoom
Service Degradation Affecting Zoom Billing and Payments Web Pages.
Resolved MinorIncident Report
Summary AI Generated
Zoom experienced a service degradation affecting billing and payments web pages across all regions for 6.1 hours. The incident impacted the web portal, preventing users from accessing billing and payment functionality. The service was successfully restored and the incident was resolved with continued monitoring to ensure stability.
We are currently investigating a service degradation affecting Zoom Billing and Payments web pages in all the regions.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/05/2026 08:45PM
This incident has been resolved and the affected services have been restored.
MONITORING
1 day ago - at 03/05/2026 08:26PM
The service degradation affecting Zoom Billing and Payments web pages in all the regions has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
IDENTIFIED
1 day ago - at 03/05/2026 08:13PM
We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions.
We continue to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
IDENTIFIED
1 day ago - at 03/05/2026 05:56PM
We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions.
Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
IDENTIFIED
1 day ago - at 03/05/2026 05:56PM
We continue to identify a service degradation affecting Zoom Billing and Payments web pages in all the regions.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
IDENTIFIED
1 day ago - at 03/05/2026 03:03PM
We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
1 day ago - at 03/05/2026 02:42PM
We are currently investigating a service degradation affecting Zoom Billing and Payments web pages in all the regions.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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