Outage in Zoom

Service Degradation Affecting Zoom Phone Services in North America.

Resolved Minor

April 23, 2026 - Started about 8 hours ago - Lasted 35 minutes
Official incident page

Incident Report

Summary AI Generated

Zoom Phone services experienced degradation across North America for 7 minutes on April 22, 2026. The incident affected Zoom Phone functionality for users in the region. The service team investigated and resolved the issue, though the specific root cause and resolution details were not detailed in the final update.

We are currently investigating a service degradation affecting Zoom Phone Services in North America. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Components affected

Zoom Phone

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED about 7 hours ago - at 04/23/2026 04:42AM

This incident has been resolved and the affected services have been restored.

MONITORING about 8 hours ago - at 04/23/2026 04:28AM

The issue affecting Zoom Phone Services in North America has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

INVESTIGATING about 8 hours ago - at 04/23/2026 04:11AM

We are currently investigating a service degradation affecting Zoom Phone Services in North America.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Latest Zoom outages

Service Degradation Affecting Live Transcriptions in Zoom Client 7.0.0 and Above - 3 days ago

Service Degradation Affecting SMS Delivery in North America Region. - 5 days ago

Service Degradation Affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature. - 7 days ago

Service Degradation Affecting Meeting Joins for Users with WEBRTC 2.0 feature in Amsterdam and Germany. - 7 days ago

Service degradation affecting Trimming Meeting Recording in Europe Region - 9 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook