Outage in Zoom
Service Degradation Affecting SMS Delivery in North America Region.
Minor
April 17, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
We are currently investigating a service degradation impacting SMS Delivery in North America region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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Latest Updates ( sorted recent to last )
IDENTIFIED
36 minutes ago - at 04/18/2026 03:59AM
We have successfully identified the root cause of a service degradation impacting SMS Delivery in North America region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
INVESTIGATING
about 2 hours ago - at 04/18/2026 02:29AM
We are currently investigating a service degradation impacting SMS Delivery in North America region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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