Outage in Zoom
Service Degradation Affecting Zoom Healthcare Integration in North America Region.
Resolved MinorIncident Report
Summary AI Generated
Zoom experienced a service degradation that prevented users in North America from scheduling and listing medical appointments through healthcare integrations for 10.3 hours. The incident affected calendar integrations, plug-ins, and add-ins used for medical appointment management. The root cause was identified and the issue was successfully resolved with continued monitoring.
We are currently investigating a service degradation affecting users' ability to schedule and list medical appointments in North America region.
Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Components affected
Zoom Integrations/Calendar/Plug-In/Add-InTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 05/09/2026 08:53PM
This incident has been resolved.
MONITORING
about 12 hours ago - at 05/09/2026 02:53PM
The issue affecting users' ability to schedule and list medical appointments in North America region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
IDENTIFIED
about 12 hours ago - at 05/09/2026 02:46PM
We have successfully identified the root cause affecting users' ability to schedule and list medical appointments in North America region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
INVESTIGATING
about 14 hours ago - at 05/09/2026 01:13PM
We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region.
Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 15 hours ago - at 05/09/2026 11:37AM
We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region.
Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 16 hours ago - at 05/09/2026 10:36AM
We are currently investigating a service degradation affecting users' ability to schedule and list medical appointments in North America region.
Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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