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Outage in Zoom

Service Degradation Affecting Zoom Contact Center in Europe region

Resolved Minor
April 27, 2026 - Started about 8 hours ago - Lasted 32 minutes
Official incident page

Incident Report

Summary AI Generated

Zoom Contact Center experienced service degradation in the Europe region on April 27, 2026, from 10:58 AM to 11:23 AM UTC, lasting 32 minutes. Users in the affected region encountered issues accessing or using the Contact Center service during this period. The incident was resolved and all affected services were restored to normal operation.

On 04/27/2026, Between 10:58 AM UTC to 11:23 AM UTC, Users may have experienced issues with Zoom Contact Center in Europe region This incident has been resolved and the affected services have been restored.

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Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 04/27/2026 12:14PM

This incident has been resolved and the affected services have been restored.

MONITORING about 8 hours ago - at 04/27/2026 11:45AM

On 04/27/2026, Between 10:58 AM UTC to 11:23 AM UTC, Users may have experienced issues with Zoom Contact Center in Europe region

This incident has been resolved and the affected services have been restored.

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