Outage in Zoom

Issue with inbound call failures for US region

Resolved Minor
January 22, 2025 - Started 14 days ago - Lasted about 3 hours
Official incident page

Need to monitor Zoom outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Zoom, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating a subset of customers that use a specific carrier that may experience inbound call failures for US region. We are engaged with the carrier and will provide regular updates.
Components affected
Zoom Phone
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 01/22/2025 11:26PM

This incident has been resolved.

MONITORING 14 days ago - at 01/22/2025 10:52PM

The issue affecting a subset of customers that use a specific carrier that may experience inbound call failures for US region has been resolved. We will continue to monitor and provide updates as we have them.

INVESTIGATING 14 days ago - at 01/22/2025 08:08PM

We are investigating a subset of customers that use a specific carrier that may experience inbound call failures for US region. We are engaged with the carrier and will provide regular updates.

Be the first to know when Zoom and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3722 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook