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Outage in Zoom

Service Degradation Affecting Zoom Phone and Zoom Contact Center in the Singapore Region

Resolved Minor
April 07, 2026 - Started 22 days ago - Lasted 11 minutes
Official incident page

Incident Report

Summary AI Generated

Zoom experienced service degradation in the Singapore region on April 7, 2026, from 16:42 to 16:53 UTC, causing call drops for a subset of Zoom Phone and Zoom Contact Center users. The incident lasted 11 minutes and has been fully resolved with all affected services restored.

On 4/7/2026 between 16:42 UTC to 16:53 UTC, a subset of users may have experienced issues with Zoom Phone and Zoom Contact center with call drops in Singapore region. This incident has been resolved and the affected services have been restored.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 04/07/2026 05:28PM

This incident has been resolved and the affected services have been restored.

MONITORING 22 days ago - at 04/07/2026 05:17PM

On 4/7/2026 between 16:42 UTC to 16:53 UTC, a subset of users may have experienced issues with Zoom Phone and Zoom Contact center with call drops in Singapore region.

This incident has been resolved and the affected services have been restored.

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