Outage in Zoom

A subset of users is experiencing delays in sending and receiving Zoom messages.

Resolved Minor
October 17, 2025 - Started about 24 hours ago - Lasted 42 minutes
Official incident page

Incident Report

We have detected service degradation where a subset of users would be experiencing delays in sending and receiving Zoom messages. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Components affected
Zoom Chat

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Latest Updates ( sorted recent to last )
RESOLVED about 23 hours ago - at 10/17/2025 07:00AM

This incident has been resolved.

MONITORING about 23 hours ago - at 10/17/2025 06:39AM

We have fixed the issue where a subset of users were experiencing delays in sending and receiving Zoom messages. We will continue to monitor and provide updates as soon as there is more information to share.

IDENTIFIED about 24 hours ago - at 10/17/2025 06:29AM

We have identified the cause for service degradation where a subset of users would be experiencing delays in sending and receiving Zoom messages. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

INVESTIGATING about 24 hours ago - at 10/17/2025 06:20AM

We have detected service degradation where a subset of users would be experiencing delays in sending and receiving Zoom messages. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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