Outage in Zoom
Service Degradation Affecting Zoom Contact Center Billing and Reporting Service in EU
Resolved MinorIncident Report
Summary AI Generated
Zoom experienced a service degradation affecting the Contact Center Billing and Reporting Service for EU users, impacting the Dashboard & Reporting component. The incident lasted approximately 1.6 hours, during which the team identified the root cause and worked toward a fix. The issue was fully resolved and affected services were restored.
We are currently investigating a service degradation affecting users using Zoom Contact Center Billing and Reporting Service in EU.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Components affected
Zoom Dashboard & ReportingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/31/2026 05:51AM
This incident has been resolved and the affected services have been restored.
MONITORING
3 days ago - at 08/31/2026 05:38AM
The issue affecting users using Zoom Contact Center Billing and Reporting Service in EU has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
IDENTIFIED
3 days ago - at 08/31/2026 04:21AM
We have successfully identified the root cause of issue affecting users using Zoom Contact Center Billing and Reporting Service in EU.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
INVESTIGATING
3 days ago - at 08/31/2026 04:18AM
We are currently investigating a service degradation affecting users using Zoom Contact Center Billing and Reporting Service in EU.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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