Outage in Zoom
An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature
Minor
September 25, 2026 - Started about 5 hours ago
Official incident page
Official incident page
Incident Report
We are currently investigating an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings.
At this time, Catch Me Up service itself remains fully functional.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Components affected
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 hour ago - at 09/25/2026 01:12PM
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings.
At this time, Catch Me Up service itself remains fully functional.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 3 hours ago - at 09/25/2026 11:03AM
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings.
At this time, Catch Me Up service itself remains fully functional.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 5 hours ago - at 09/25/2026 09:20AM
We are currently investigating an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings.
At this time, Catch Me Up service itself remains fully functional.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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