Outage in ZoomInfo

ZoomInfo | Exports and Search

Resolved Minor
February 27, 2025 - Started about 14 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware of and investigating an issue impacting exports and Advanced Search from loading as expected on Sales, Marketing, and Talent.
Components affected
ZoomInfo Powered by DiscoverOrg
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 02/27/2025 08:30PM

Engineering has released and validated a fix for this issue. Users should now be able to use the platform as expected.

MONITORING about 14 hours ago - at 02/27/2025 06:26PM

A fix has been implemented to address the issue. Exports and Advanced Search should be functioning as expected moving forward. During this time, some background processes, as well as Copilot Chat, may not function as expected. We are going to monitor the fix to ensure these features continue to function as expected.

IDENTIFIED about 14 hours ago - at 02/27/2025 05:56PM

Engineering has identified the issue and is working on a resolution to address the issues with Advanced Search and Exports.

INVESTIGATING about 14 hours ago - at 02/27/2025 05:38PM

We are aware of and investigating an issue impacting exports and Advanced Search from loading as expected on Sales, Marketing, and Talent.

source IsDown Service outage affecting loading issues Reports started 9 minutes before official outage was reported

Users report slow loading, failure to load contacts, search pages, and websites, and being unexpectedly logged out.

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