Outage in ZoomInfo

ZoomInfo - Advanced Contact Search

Resolved Minor
April 08, 2025 - Started 10 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of and investigating an issue impacting Advanced Searches within the platform. During this time, users may experience latency or error messages when performing Contact searches. Additionally, there may be an impact to audience and campaign creation within ZoomInfo Marketing. Our engineering team is actively working on a resolution.
Components affected
ZoomInfo Powered by DiscoverOrg
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/08/2025 05:34PM

This incident has been resolved.

IDENTIFIED 10 days ago - at 04/08/2025 04:05PM

A fix has been implemented for Advanced Search and users should now be able to load ZoomInfo Sales searches without issue. We are monitoring the results closely.

Users may still see issues loading and creating ZoomInfo Marketing Audiences and Campaigns. Our engineering team is actively working on a resolution.

INVESTIGATING 10 days ago - at 04/08/2025 03:35PM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 04/08/2025 03:34PM

We are aware of and investigating an issue impacting Advanced Searches within the platform. During this time, users may experience latency or error messages when performing Contact searches. Additionally, there may be an impact to audience and campaign creation within ZoomInfo Marketing.

Our engineering team is actively working on a resolution.

source IsDown Service outage causing loading failures Reports started 13 minutes before official outage was reported

Service outage reported with main issues in loading and search functionalities not responding, affecting multiple users.

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