Outage in Zscaler

User Authentication Issues

Resolved Minor

July 12, 2024 - Started 5 months ago - Lasted about 3 hours

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Outage Details

We are investigating an issue with Authentication issue on our zscalertwo.net, zscalerthree.net, Zscaler Private Access Cloud. Customer might experience 'Timeouts' in the Zscaler Client Connector (ZCC) and receive error for "Unable to verify the IdP configuration for this domain". The new logins also might experience authentication issue. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become available.Update - Fri, 12 Jul 2024 18:11:31 UTCWe have successfully identified the issue and are actively working towards a resolution.

Components affected

Zscaler Client connector

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