Outage in Zscaler

User Authentication Issues

Resolved Minor

July 12, 2024 - Started 7 months ago - Lasted about 3 hours

Need to monitor Zscaler outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Zscaler, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an issue with Authentication issue on our zscalertwo.net, zscalerthree.net, Zscaler Private Access Cloud. Customer might experience 'Timeouts' in the Zscaler Client Connector (ZCC) and receive error for "Unable to verify the IdP configuration for this domain". The new logins also might experience authentication issue. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become available.Update - Fri, 12 Jul 2024 18:11:31 UTCWe have successfully identified the issue and are actively working towards a resolution.

Components affected

Zscaler Client connector

Latest Zscaler outages

Urgent maintenance on Washington (WAS1) - 5 days ago

ZTP Certificate Issue - 7 days ago

Rio de Janeiro I Datacenter Issue - 12 days ago

Dubai I Datacenter Issue - 16 days ago

Lisbon I Datacenter Issue - 21 days ago

Don't be the last to know when your dependencies go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3721 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook