Outage in Zscaler
URL Category Classification Issue
Resolved Minor
August 10, 2026 - Started 4 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Zscaler's cloud experienced a URL category classification issue lasting approximately 1.7 hours. The problem affected URL filtering and categorization within the zscaler.net Cloud, prompting an active investigation to isolate the root cause. Zscaler worked to resolve the issue while providing status updates through their customer support portal.
Zscaler has detected an issue with its zscaler.net Cloud. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Update - Mon, 10 Aug 2026 08:35:32 UTCZscaler is prioritizing the issue and is actively working to isolate the problem and identify the root cause. We appreciate your patience and understanding during this investigation. Additional updates will be provided as more information becomes available.
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