Outage in Zscaler
Zscaler-Managed Dedicated IP Issue on Tokyo IV Datacenter
Resolved Minor
August 27, 2026 - Started 9 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Zscaler experienced an issue with its Tokyo IV datacenter in the APAC region, impacting traffic for affected users who were advised to failover to a secondary or alternate datacenter. The root cause was identified and resolution was underway. The incident lasted approximately 1.1 hours.
Zscaler has detected an issue with its Tokyo IV datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Update - Thu, 27 Aug 2026 09:20:25 UTCWe have identified the root cause of the issue and working on resolution.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Zscaler outages
Cloud App Miscategorization Issue - 4 days ago
Lagos II Datacenter Issue - 6 days ago
DNS Resolution Issue with Tokyo V Data Center - 8 days ago
Santiago I Datacenter Issue - 13 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
