Outage in Zscaler
Insights and analytics reports
Resolved Minor
September 05, 2026 - Started 7 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
**Zscaler experienced a data-loading issue affecting Insights and analytics reports for customers in the EU region, with the Nanolog component identified as the source.** No other services or traffic flows were impacted during the incident. The root cause was identified within the 1.8-hour duration, with remediation efforts underway.
We are investigating a data-loading issue, customers on EU region may experience issues when accessing Insights and analytics reports. However there is no impact to other services and traffic is not impactedWe will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Update - Sat, 05 Sep 2026 18:10:36 UTCWe have identified the root cause of the issue and working on resolution.
Components affected
Zscaler NanologTrusted by 1,000+ teams
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