Outage in Zuora

Intermittent API Failures Impacting RestAPI calls for Nuance/Okta customers in Revenue - Prod Environment

Minor
May 14, 2025 - Started 1 day ago
Official incident page

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Outage Details

We have observed intermittent REST API call failures for Nuance/Okta customers in the revenue-prod environment. The relevant teams are investigating this as a top priority.
Components affected
Zuora Revenue API Service
Latest Updates ( sorted recent to last )
MONITORING about 24 hours ago - at 05/14/2025 09:03PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 05/14/2025 08:20PM

We have observed intermittent REST API call failures for Nuance/Okta customers in the revenue-prod environment. The relevant teams are investigating this as a top priority.

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