Outage in Zuora

A subset of our customers are intermittently experiencing error on Data Source Exports and Aqua

Resolved Minor
July 21, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are actively investigating the issue.
Components affected
Zuora Production Batch Operations Zuora Production Batch Operations Zuora Production UI Zuora Production API Zuora Production API Zuora Production Integrations Zuora Production Integrations Zuora Production UI

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/21/2025 08:03PM

This incident has been resolved.

MONITORING 3 months ago - at 07/21/2025 07:30PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 07/21/2025 07:11PM

We are continuing to investigate the issue on priority. Along with Data Source Exports and Aqua, we see an impact on Notifications and Invoice PDF.

INVESTIGATING 3 months ago - at 07/21/2025 06:33PM

We are actively investigating the issue.

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