Outage in Zwift

Delay in Customer Service Response Time

Resolved Minor
July 27, 2023 - Started over 1 year ago - Lasted about 21 hours
Official incident page

IsDown continuously monitors the Zwift status page and multiple sources to provide up-to-date information. Check back with us for the latest Zwift uptime status.

Outage Details

Hello! Zwift Monitoring has been alerted to an issue with a connected service to our Customer Response time. From our Customer Support Team: "Our contact management system is experiencing an outage, preventing members from reaching our Community Support team via chat. If you need support during this time, please email us at support@zwift.com. Thank you for your patience." Updates to follow
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/28/2023 02:16PM

This incident has been resolved and our response times should no longer be delayed. Thank you for your patience!

IDENTIFIED over 1 year ago - at 07/27/2023 05:19PM

Hello!

Zwift Monitoring has been alerted to an issue with a connected service to our Customer Response time. From our Customer Support Team:

"Our contact management system is experiencing an outage, preventing members from reaching our Community Support team via chat. If you need support during this time, please email us at support@zwift.com.

Thank you for your patience."

Updates to follow

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