Cloud Provider Uptime Monitoring: May 2023 Insights
Explore our insightful May 2023 report on the uptime of top cloud providers. We've carefully assessed the health of these leading services by monitoring outages and issues throughout the month. Using data from their official status pages, we've normalized the information to create a clear and concise overview of their reliability. Find out how your favorite cloud provider stacks up in this essential report.
Please analyze the information with a grain of salt as each provider has their own framework for reporting incidents, and in no way one provider having more outages, means that they are worse than any other. Also we are comparing providers with very different sizes and market share.
In this report, we compare AWS, Azure, DigitalOcean, Fly.io, Heroku, Linode, Netlify, Vercel according to their reported outages.
AWS
Metrics
- Total Incidents
-
1
0 MAJOR 1 MINOR - Total Outage Time
- ~1.3 hours
- Average Outage Time Per Incident
- 78 minutes
- Weekday with most problems
- Friday with 1 outage
List of Outages
- 26/05MINORElevated Console Errors
Azure
No incidents reported for May, 2023
DigitalOcean
Metrics
- Total Incidents
-
13
1 MAJOR 12 MINOR - Total Outage Time
- ~428.7 hours
- Average Outage Time Per Incident
- 1978 minutes
- Weekday with most problems
- Wednesday and Thursday with 4 outages
List of Outages
- 03/05MINORSpaces CDN Certificate and Load Balancer creates in AMS3 and SGP1
- 04/05MINORSpaces Object Uploading/Downloading through Cloud Control Panel
- 08/05MINORNetwork Connectivity in SFO
- 09/05MINORDNS Resolution in SFO1
- 12/05MINORSubsea Fiber Faults in the APAC region
- 18/05MAJORVolumes Availability and Downstream Services in FRA1
- 20/05MINOREvent processing in FRA1 region
- 20/05MINORDNS Services and App Platform Deployments
- 24/05MINORCreates on Functions in NYC1
- 24/05MINORSnapshots and Backups Failure in SGP1
- 24/05MINORContainer Registry in SFO3
- 25/05MINORApp Platform Deployments in SFO region
- 25/05MINORContainer Registry in SFO3
Fly.io
Metrics
- Total Incidents
-
7
3 MAJOR 4 MINOR - Total Outage Time
- ~14.3 hours
- Average Outage Time Per Incident
- 122 minutes
- Weekday with most problems
- Wednesday with 3 outages
List of Outages
- 17/05MINORMetrics is in a degraded state
- 17/05MAJORMetrics cluster not ingesting new data
- 18/05MINORAPI Issues
- 22/05MINORNetwork issues in JNB
- 24/05MAJORMetrics outage
- 25/05MINORMetrics unavailable
- 26/05MAJORDeployment failures due to memory capacity issues
Heroku
Metrics
- Total Incidents
-
11
4 MAJOR 7 MINOR - Total Outage Time
- ~590.4 hours
- Average Outage Time Per Incident
- 3220 minutes
- Weekday with most problems
- Tuesday with 6 outages
List of Outages
- 02/05MAJORIssues with Platform API, Dashboard, and CLI
- 02/05MAJORIssues with Heroku API, Dashboard, and CLI
- 09/05MAJORIssues with Heroku Redis Services
- 12/05MAJORH21"Backend connection refused" errors on Common Runtime
- 13/05MINORElevated H21 - Backend Connection Refused Errors
- 13/05MINORElevated H21 - Backend Connection Refused Errors
- 16/05MINORHeroku Logtails will undergo a service update on Tuesday May 23 starting at 2 am to 3:30 am UTC (Monday May 22, 10:00 pm - 11:30 pm EDT)
- 23/05MINOR'Metrics' and 'Audit Trails' Service Updates on Tuesday, May 30, 2023 at 18:00 UTC (14:00 EDT)
- 25/05MINORHeroku home page service update on Wednesday, May 31 at 00:00 UTC (Tuesday 20:00 EDT)
- 25/05MINORHeroku sign-up page service update on Wednesday, May 31 at 00:30 UTC (Tuesday 20:30 EDT)
- 30/05MINORCommon Runtime Apps Throwing H10 Errors
Linode
Metrics
- Total Incidents
-
10
4 MAJOR 6 MINOR - Total Outage Time
- ~490.3 hours
- Average Outage Time Per Incident
- 2941 minutes
- Weekday with most problems
- Wednesday and Thursday with 4 outages
List of Outages
- 02/05MINORService Issue - Object Storage Singapore
- 03/05MINORService Issue - Object Storage Singapore
- 05/05MAJORService Degradation - Cloud Manager Analytics
- 11/05MINORConnectivity Issue - Multiple Data Centers
- 17/05MAJORService Issue - Managed Databases
- 18/05MINORService Issue - rDNS
- 18/05MAJORService Issue - Cloud Manager and API
- 24/05MINORConnectivity Issue - Frankfurt Datacenter
- 24/05MAJORService Issue - Linode Kubernetes Engine
- 25/05MINORService Issue - LKE - Frankfurt
Netlify
No incidents reported for May, 2023
Vercel
Metrics
- Total Incidents
-
15
2 MAJOR 13 MINOR - Total Outage Time
- ~59.3 hours
- Average Outage Time Per Incident
- 237 minutes
- Weekday with most problems
- Wednesday with 5 outages
List of Outages
- 03/05MINORVercel DNS records loading issue for Hobby users
- 04/05MAJORGitHub Service Outage: Upstream Integrations Failing
- 08/05MINORElevated INTERNALFUNCTIONINVOCATION_FAILED error rates
- 09/05MAJORGitHub Service Outage: Upstream Integrations Failing
- 10/05MINORVercel Dashboard degraded
- 11/05MINORGitHub Deployment and API Errors
- 11/05MINORDegradation in Runtime Logs UI
- 12/05MINORBuilds Queued
- 17/05MINORElevated Error Rates in ICN1 Region
- 17/05MINORInvestigating issues deploying Builds
- 20/05MINORElevated INTERNALROUTERCANNOTGETPATH error rates
- 24/05MINORBuilds Queued
- 25/05MINORInvestigating DNS timeouts on Google Console
- 26/05MINORIncreased latency and delayed build queues
- 29/05MINORElevated Dashboard Errors on Usage page
Nuno Tomas
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