Outage in 360dialog

Issues with Chat Support

Resolved Minor
February 22, 2024 - Started 3 months ago - Lasted about 5 hours

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Outage Details

We are aware of an issue affecting our Chat Support service. An incident [was reported](https://www.intercomstatus.com/) by our third party chat support provider. They are investigating the issue. In the meantime, if you require support, please create a ticket via [the 360dialog Hub](https://app.360dialog.io/support/).
Components affected
360dialog 360 Client and Partner Hub
Latest Updates ( sorted recent to last )
INVESTIGATING 3 months ago - at 02/22/2024 09:02AM

We are aware of an issue affecting our Chat Support service. An incident [was reported](https://www.intercomstatus.com/) by our third party chat support provider. They are investigating the issue. In the meantime, if you require support, please create a ticket via [the 360dialog Hub](https://app.360dialog.io/support/).

Latest 360dialog outages

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Wrong payload error while Intergrated Onboarding - about 1 month ago
Some disruptions to Cloud and On-Premise API messaging - about 1 month ago
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