Outage in ActiveCampaign

Some users are experiencing issues with the ActiveCampaign.com user interface

Resolved Minor
September 18, 2023 - Started 8 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue with the ActiveCampaign.com user interface. Some users are reporting degraded experience in the UI. There is no impact on the broader platform and automations and email sending is continuing as normal.
Components affected
ActiveCampaign .com Availability
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/18/2023 11:02PM

This incident has been resolved. Thank you for your patience.

INVESTIGATING 8 months ago - at 09/18/2023 10:26PM

We are investigating an issue with the ActiveCampaign.com user interface. Some users are reporting degraded experience in the UI. There is no impact on the broader platform and automations and email sending is continuing as normal.

Latest ActiveCampaign outages

New customers cannot sign up for enterprise or professional plans - 5 days ago
Production metrics are missing across various services - 11 days ago
Customer may be unable to load the email editor - 15 days ago
Engineers have identified an issue with apparent changes to gmail spam filtering. Some emails are being delivered into spam folders with a warning message. Engineers are actively investigating the matter to resolve it promptly. - 15 days ago
The ActiveCampaign API is degraded. Customer API calls and integrations will see increased 503 responses. Engineers are investigating. - 19 days ago

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