ActiveCampaign

ActiveCampaign Status

Official source Everything seems OK
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Ongoing Ongoing Maintenance

Engineers are performing maintenance that is impacting a subset of accounts. During this work, some accounts will be inaccessible.

Stats

2 incidents in the last 7 days

2 incidents in the last 30 days

Automatic Checks

Last check: less than a minute ago

Last known issue: 2 days ago

Latest Incidents

Last 30 days

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Resolved Platform Service Disruption

We are currently investigating an issue causing a service disruption across the ActiveCampaign platform beginning at ~8:00 PM UTC, Wednesday, 24 February. Customers may see pages load slowly or errors in page loads. Next update: 9:00 PM UTC.

Resolved ActiveCampaign.com Disruption

We are investigating an issue causing errors on the ActiveCampaign.com site beginning at ~9:00 PM UTC, Thursday, January 7. This does not impact users access to the ActiveCampaign platform by going directly to your account.activehosted.com page.. Next Update: 9:30 PM UTC.

about 2 months ago Official incident report

Resolved Campaign Sending Delay

We have identified an issue that is causing a delay in campaign sending beginning at ~11:00am UTC and are working on restoring functionality. Next Update: 4:00pm UTC

Resolved Platform Service Disruption

We are currently experiencing an issue with one of network providers and are working with them to resolve it. The impact to customers is a 1 hour delay in automation processing. Next Update: 4:00 PM UTC.

Resolved Landing Pages Editor Latency

We are currently investigating an issue that is causing latency with ActiveCampaign's Landing Pages Editor. This is only impacting the editor and not the serving of Landing Pages to clients. Next Update: 7:00 PM UTC

Resolved Platform service disruption

We are currently investigating an issue with our network provider that may be causing intermittent platform connectivity errors. Next update: 1:50 PM UTC

Resolved Platform Connectivity Issues

We are currently investigating an issue that is causing connectivity issues with the ActiveCampaign Platform beginning at 9:15 PM UTC. Next Update: 10:00 PM UTC.

Resolved Conversations Degraded Performance

We are currently investigating an issue with our Conversations service that is causing degraded performance for users. Visitors and Agents may experience a delay in messages being received. Next Update: 6:00 PM UTC

Resolved Webhook Processing Delay

We have identified and addressed an issue that has caused a delay in webhook processing beginning at 5:00 PM UTC on Tuesday, 11 August. No data has been lost, but we are continuing to work through the backlog of webhooks.

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