ActiveCampaign Status

Resolved Custom Contact Fields

We are currently investigating reports that Custom Contact Fields are not populating on the Contact Overview page. Next Update: 7:30pm CT.

Resolved Increased Platform Latency

We are currently investigating an issue causing increased latency for the platform. Users may see pages and API calls taking longer to load and an occasional error message.

Resolved Increased Platform Latency

We are currently investigating an issue causing increased latency for the platform. Users may see pages taking a few seconds longer to load and an occasional error in loading pages.

Resolved ActiveCampaign.com Intermittent Availability

We are currently investigating intermittent availability of a few ActiveCampaign.com pages. Accounts are unaffected and can still be accessed directly by going to youraccountname.activehosted.com.

Resolved Ongoing Maintenance

Engineers are performing maintenance that is impacting a subset of accounts. During this work, some accounts will be inaccessible.

Resolved Platform Service Disruption

We are currently investigating an issue causing a service disruption across the ActiveCampaign platform beginning at ~8:00 PM UTC, Wednesday, 24 February. Customers may see pages load slowly or errors in page loads. Next update: 9:00 PM UTC.

Resolved ActiveCampaign.com Disruption

We are investigating an issue causing errors on the ActiveCampaign.com site beginning at ~9:00 PM UTC, Thursday, January 7. This does not impact users access to the ActiveCampaign platform by going directly to your account.activehosted.com page.. Next Update: 9:30 PM UTC.

Resolved Campaign Sending Delay

We have identified an issue that is causing a delay in campaign sending beginning at ~11:00am UTC and are working on restoring functionality. Next Update: 4:00pm UTC

Resolved Platform Service Disruption

We are currently experiencing an issue with one of network providers and are working with them to resolve it. The impact to customers is a 1 hour delay in automation processing. Next Update: 4:00 PM UTC.

Resolved Landing Pages Editor Latency

We are currently investigating an issue that is causing latency with ActiveCampaign's Landing Pages Editor. This is only impacting the editor and not the serving of Landing Pages to clients. Next Update: 7:00 PM UTC