Minor · about 7 hours ago · lasted about 2 hours
Engineers are investigating an issue impacting link tracking, causing links to fail with a 502 error. This is impacting less than 1% of total links clicked at this time.
Minor · 7 days ago · lasted about 3 hours
This is not affecting all customers. 3 of 5 cells are delayed.
Minor · 14 days ago · lasted about 1 hour
We are investigating an issue with the ActiveCampaign.com user interface. Some users are reporting degraded experience in the UI. There is no impact on the broader platform and automations and email sending is continuing as normal.
Minor · about 1 month ago · lasted 3 days
Engineers have detected an intermittent issue accessing the Campaign Email Editor. Our support services have identified the work around of performing a full browser refresh. (e.g. [shift + refresh] on Chrome)
Major · about 1 month ago · lasted about 3 hours
Engineers detected a platform wide service disruption lasting 15 minutes beginning at 08:35 CST. The issue has been resolved and engineers are continuing to monitor health and performance of the platform.
Minor · about 1 month ago · lasted about 2 hours
Engineers have identified that, due to a change released on Thursday, August 17 12:05 CDT, there were inconsistencies in tracking links for campaigns generated by automations. Additionally regular campaign tracking links used encoding unrecognized by a minority of http servers. The links generated during this period will not redirect correctly. The issue is being corrected.
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