Outage in ActiveCampaign

Customer may be unable to load the email editor

Resolved Minor
April 19, 2024 - Started 14 days ago - Lasted about 1 hour
Official incident page

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Outage Details

The email editor is not available - some customers will experience a loading spinner when trying to create or edit a campaign using the editor. Engineers are working to resolve the issue.
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/19/2024 08:22PM

As of 435 PM EDT, engineers have verified the issue is resolved.

MONITORING 14 days ago - at 04/19/2024 08:17PM

We are continuing to monitor for any further issues.

MONITORING 14 days ago - at 04/19/2024 08:16PM

Engineers have reverted the change and the editor should be available again.

INVESTIGATING 14 days ago - at 04/19/2024 08:10PM

The email editor is not available - some customers will experience a loading spinner when trying to create or edit a campaign using the editor. Engineers are working to resolve the issue.

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