Outage in ActiveProspect

Home and Lead Events pages showing incorrect data

Resolved Minor
May 12, 2023 - Started 12 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We upgraded our search database this morning. As a result of this, you will notice some data isn't showing as normal on your "Home" and "Lead Events" page. This data will be propagated over the next couple of days. None of your leads have been affected or lost. We apologize for the inconvenience.
Components affected
ActiveProspect LeadConduit
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/12/2023 09:57PM

The data propagation necessary for resolving this incident has been resolved sooner than anticipated. Your "Home" and "Lead Events" pages should be back to normal. As always, if you see anything out of the ordinary, please contact Support.

The LeadConduit Team

MONITORING 12 months ago - at 05/12/2023 04:00PM

We upgraded our search database this morning. As a result of this, you will notice some data isn't showing as normal on your "Home" and "Lead Events" page. This data will be propagated over the next couple of days. None of your leads have been affected or lost.

We apologize for the inconvenience.

Latest ActiveProspect outages

Delay in Certificate archiving - 10 months ago
Infrastructure Provider Degradation - 11 months ago
Missing Lead Reporting Information - 11 months ago
TrustedForm Certificate Issuer Incident - about 1 year ago
LeadConduit volume caps not being reset - about 1 year ago

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