Outage in Addigy

Release Deployment - Addigy Self Service Upgrade v2.4.27

Resolved Minor

September 27, 2023 - Started 7 months ago - Lasted 1 day
Official incident page

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Outage Details

Addigy will be performing a Release Deployment for the Addigy Self Service Application at 2:00pm Eastern Time, September 28th 2023 for 15-30 minutes. Addigy Self Service will be upgraded to version 2.4.27. This release includes a new MSAL SDK that is used in the Microsoft Conditional Access registration workflow. Microsoft patched this SDK this week to fix issues seen with registration and sign-in on macOS 14.0. The below Release Note URL will be publicly available after the release: https://releases.addigy.com/AM-16868

Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/28/2023 06:49PM

Self Service version 2.4.27 is in production. Devices will upgrade as the Addigy agent does a check-in.

MONITORING 7 months ago - at 09/28/2023 06:45PM

We are continuing to monitor for any further issues.

MONITORING 7 months ago - at 09/28/2023 06:45PM

The new version of Self Service is deploying.

IDENTIFIED 7 months ago - at 09/27/2023 05:47PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 months ago - at 09/27/2023 05:44PM

Addigy will be performing a Release Deployment for the Addigy Self Service Application at 2:00pm Eastern Time, September 28th 2023 for 15-30 minutes.

Addigy Self Service will be upgraded to version 2.4.27.
This release includes a new MSAL SDK that is used in the Microsoft Conditional Access registration workflow. Microsoft patched this SDK this week to fix issues seen with registration and sign-in on macOS 14.0.

The below Release Note URL will be publicly available after the release:
https://releases.addigy.com/AM-16868

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