Number of Incidents
2 outages
Since last incident
8 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Addigy.
Minor · 8 days ago · lasted 1 day
Issue with our upstream provider
Our upstream provider, Pantheon, is currently experiencing an issue which is affecting our landing page www.addigy.com. See status.pantheon.io for more details. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.
Major · 24 days ago · lasted 3 days
Issue with Malwarebytes Oneview Integration
We are currently seeing an issue where Malwarebytes Oneview installers are not being downloaded properly. The root cause has been identified and we are working with our integration partners to resolve the issue as soon as possible. We will update this incident with further details as they become available
Major · about 2 months ago · lasted 39 minutes
Addigy WWW Site Service Disruption
We are currently investigating an issue with the Addigy WWW Site. The www.addigy.com may be slow to load or unable to load.
Minor · 3 months ago · lasted about 12 hours
A subset of devices are experiencing a delayed enrollment process when using Automated Device Enrollment. Specifically on devices using Automated Device Enrollment with Await Device Configured and Priority Deployment Software with values of 0.1 - 0.9 may hang on the enrollment screen as their is a current delay in reporting of installation status. We have identified this issue and have applied a fix for devices that may be stuck on the Device Management screen during an Automated Device Enrollment. This may take some time to rectify itself on devices. Please contact support@addigy.com if you need additional or immediate assistance on this issue.
Minor · 4 months ago · lasted about 2 hours
A small subset of customers can experience a delayed enrollment process when using Automated Device Enrollment. Specifically on devices using Automated Device Enrollment with Await Device Configured and Priority Deployment Software with values of 0.1 - 0.9 may hang on the enrollment screen. We have applied a fix for a subset of devices that may be stuck on the Device Management screen during an Automated Device Enrollment. The fix should be completely rolled out within the next 60 minutes. Please contact support@addigy.com if you need additional assistance on this issue.
Minor · 9 months ago · lasted 28 days
Issue Identified with macOS Monterey Updating Devices to macOS Ventura 13.1
We have identified a potential issue in macOS Monterey that will allow devices to upgrade to macOS Ventura 13.1 as a minor update via MDM-deployed System Updates even if OS updates restrictions to block the upgrade are in place. Further details are explained in this article (https://support.addigy.com/hc/en-us/articles/12288656119187). We will provide further updates and information as they become available from the investigation.
“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”
“Your support is one of the best I have ever worked with. Thanks for having a great product AND great support.”
Get notified only when an outage impacts a certain component.
The data and notifications you need, in the tools you already use.
SaaS rules the world, and all teams depend on them to do their most productive work. IsDown helps you monitor all your cloud services, so you can focus on what matters.
Try it out! How much time you'll save your team, by having the outages information close to them?