This chart provides user-reported problems for Adereso in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Adereso status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Adereso outages.
Minor Resolved · 1 day ago · lasted about 7 hours
En Meta se tienen reportados problemas mayores a nivel de su plataforma en distintos niveles que están afectando de manera aleatória, desde respuesta de tickets, llegada o envío de archivos y respuesta de bots. Al momento nuestro equipo ha podido descartar cualquier error de nuestro lado que puedan estar generando esta situación. Para mayor visibilidad e información pueden visitar metastatus.com
Minor Resolved · 6 days ago · lasted about 3 hours
Incidencia descarga de exportaciones
Se ha detectado un problema con la descarga de exportaciones creadas el día 15-03-2023, nuestro equipo se encuentra realizando trabajos de revisión para solventar el problema.
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Major Resolved · 6 days ago · lasted 44 minutes
Incidencia en el acceso a Adereso
Nuestro equipo está al tanto de una situación que ha impactado a un gran número de clientes que no les permite ingresar a la plataforma. Se tiene identificado el error y se está tratando con total prioridad para una pronta solución. Estaremos informando con avances.
Major Resolved · 7 days ago · lasted 2 days
Problemas en Meta que impacta el servicio de WhatsApp
Se ha detectado un problema desde Meta que está impactando el servicio de WhatsApp para los clientes del proveedor Guschat. Este problema está impidiendo el procesamiento de los mensajes de cara a cliente. Se ha descartado cualquier problema de nuestro lado o del lado del proveedor, se ha escalado directamente con Meta para una pronta solución.
Minor Resolved · 12 days ago · lasted about 1 hour
Demora en entrega de mensajes
Nuestro equipo esta al tanto de la demora en la entrega de mensajes, en este momento se encuentra investigando la causal de este problema. Al momento se ha identificado lentitud en la llegada de los mensajes a los clientes y duplicación de los mismos.
Minor Resolved · 14 days ago · lasted about 2 hours
Lentitud en llegada de tickets
El equipo está al tanto de una situación a nivel de la creación de tickets que está generando retrasos en la llegada de los mismos y problemas en la respuesta desde bots y respuestas automáticas. En este momento se ha identificado la razón y el equipo aplicará las acciones necesarias para mitigar el problema lo antes posible.
Minor Resolved · 27 days ago · lasted about 1 hour
Incidencia en el envío de mensajes
Se está investigando una situación a nivel de los mensajes salientes, los cuales no se están reflejando en las redes sociales nativas. El equipo está bajo una investigación exhaustiva para validar dónde se puede ubicar el problema y si es de nuestro lado.
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