Outage in AdRoll

SMS service issue for Two Factor Authentication (TFA)

Resolved Minor
October 11, 2022 - Started over 1 year ago - Lasted about 15 hours
Official incident page

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Outage Details

Issue: Our SMS service for Two Factor Authentication (TFA), is currently experiencing an incident which impacts their SMS service. Impact: SMS could arrive with some delays or might not arrive at all. Next Steps: Engineering will monitor the status of the incident.
Components affected
AdRoll Dashboard AdRoll RollWorks Impact Overview Dashboard
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 10/11/2022 05:58PM

Issue:
Our SMS service for Two Factor Authentication (TFA), is currently experiencing an incident which impacts their SMS service.

Impact:
SMS could arrive with some delays or might not arrive at all.

Next Steps:
Engineering will monitor the status of the incident.

MONITORING over 1 year ago - at 10/11/2022 05:57PM

Issue:
Our SMS service for Two Factor Authentication (TFA), is currently experiencing an incident which impacts their SMS service.

Impact:
SMS could arrive with some delays or might not arrive at all.

Next Steps:
Engineering will monitor the status of the incident.

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