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All services impacted by an issue causing call failures have recovered and are operating as intended. This incident has been resolved.
We continue to observe recovery from the issue causing call failures and we will continue to monitor to ensure full recovery. We expect to provide another update in 1 hour.
Between 2300 UTC 18th May and 0000 UTC 19th May, users may have experienced a greyed out `call button` on the Aircall Desktop App and were not able to make or receive calls during this time. This issue has been mitigated and and expect to provide another update in 1 hour or as soon as more information becomes available.
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