Outage in Aircall
Users Unable to Make or Receive Calls
Resolved MinorIncident Report
Between 2300 UTC 18th May and 0000 UTC 19th May, users may have experienced a greyed out `call button` on the Aircall Desktop App and were not able to make or receive calls during this time. This issue has been mitigated and and expect to provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 05/19/2023 02:05AM
All services impacted by an issue causing call failures have recovered and are operating as intended. This incident has been resolved.
MONITORING
over 2 years ago - at 05/19/2023 01:50AM
We continue to observe recovery from the issue causing call failures and we will continue to monitor to ensure full recovery. We expect to provide another update in 1 hour.
MONITORING
over 2 years ago - at 05/19/2023 12:54AM
Between 2300 UTC 18th May and 0000 UTC 19th May, users may have experienced a greyed out `call button` on the Aircall Desktop App and were not able to make or receive calls during this time. This issue has been mitigated and and expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Aircall outages
Delay updating User status - 2 days ago
Call dropping - 6 days ago
AI Voice Agent Not Connecting to Calls - 13 days ago
Calls and Messages failing to connect - 13 days ago
Aircall App Instability - 14 days ago
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