Outage in Akamai

Certificate Provisioning Service Issues

Resolved Minor

May 11, 2022 - Started almost 4 years ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating an emerging issue with Certificate Provisioning Service related to slowness and intermittent errors showing while loading. We are actively investigating the issue and will provide another update within the next 30 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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Latest Updates ( sorted recent to last )

MONITORING almost 4 years ago - at 05/11/2022 08:51PM

We continue to monitor to ensure that the impact has been fully mitigated.

MONITORING almost 4 years ago - at 05/11/2022 06:11PM

We have implemented a fix for this issue as of 17:07 UTC on May 11, 2022; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.

IDENTIFIED almost 4 years ago - at 05/11/2022 05:10PM

We have identified the cause of the issue, and a fix is being implemented. We will provide an update within the next 60 minutes.

INVESTIGATING almost 4 years ago - at 05/11/2022 04:06PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008pm47qSAA. We will provide an update within the next 60 minutes.

INVESTIGATING almost 4 years ago - at 05/11/2022 03:35PM

We are investigating an emerging issue with Certificate Provisioning Service related to slowness and intermittent errors showing while loading. We are actively investigating the issue and will provide another update within the next 30 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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