Outage in Akeneo
Certificate Issue with API call
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
The fix has been deployed on Flexibility.
The fix is in progress on Flexibility.
The incident is resolved on Serenity & Growth edition.
We are continuing to work on a fix for this issue.
The incident affecting our APIs is still ongoing.
Our team is actively working on resolving the issue to restore full functionality as soon as possible.
Shared Catalogs, Akeneo Apps for BigCommerce and Shopify cannot synchronize product data due to the unavailability of the API.
The incident is resolved on Serenity & Growth edition.
Do not hesitate to refresh your browser if the propagation is not fast enough.
The fix is in progress on Flexibility.
We are currently experiencing an issue related to a certificate problem when accessing our services using API.
Investigations are underway.
Thanks for your understanding and patience.
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